Implementing Virtual Pharmacy: Lessons from a Health System Go-Live

Learn how Northwest Hospital and LifeBridge Health are advancing patient safety and care coordination through the implementation of virtual pharmacy services.

This session will explore how virtual pharmacy is being integrated into a broader “Smart Hospital” strategy to create a more connected, efficient, and safer care environment. Speakers will share insights from their recent go-live, including how virtual pharmacy supports clinicians and patients across the continuum of care.

Key areas of impact include:

• Enhanced pre-discharge medication education for patients
• More accurate and verified home medication lists
• Stronger handoffs across care settings, including ED and inpatient units
• Faster, more reliable medication reconciliation
• Improved transitions of care
• Expanded medication stewardship across the organization

Attendees will gain practical insights into implementation, early outcomes, and opportunities to leverage virtual pharmacy to strengthen medication safety and system performance.