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Products are filtered by different dates, depending on the combination of live and on-demand components that they contain, and on whether any live components are over or not.
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  • Contains 1 Component(s) Includes a Live In-Person Event on 04/13/2027 at 9:00 AM (EDT)

    The three-day Lean Six Sigma Black Belt course gives Lean Six Sigma Green Belts the confidence to design and implement better processes by analyzing the data rather than the gutfeel. Lean Six Sigma Green Belts who have demonstrated their knowledge initiating and completing at least one project will gain further knowledge to lead efforts to reduce process variations and improve results.

    Lean Six Sigma Black Belt gives Lean Six Sigma Green Belts the confidence to design and implement better processes by analyzing the data rather than the gutfeel. Lean Six Sigma Green Belts who have demonstrated their knowledge initiating and completing at least one project will gain further knowledge to lead efforts to reduce process variations and improve results.
    Pre-Requisites to Registration - Prior to being able to register, the following must be submitted to programs@marylandpatientsafety.org.
    • Submit proof of your Green Belt Certirfication to MPSC along with the project details below:
      • Project charter
      • Show Baseline Data, Benchmark or Target Data, Outcome and Process Metrics
      • Show Bar or line graph with baseline data, last three months data to show the progress with trend line. Also draw the target line.
      • Process Maps -Current and Future 
      • Gap Analysis – identify gaps and probable solution(s) 
      • Test of Changes / Pilot Runs in Bar Graphs / Line Graphs 
      • Implementation Plan 
      • Communication Plan
    • Prepare a 40+ slide presentation to "Introduction to Lean Six Sigma"

    This course has been submitted for nursing continuing education, and will award approximately 18 contact hours. Credit hours are subject to accreditation approval following content review.

  • Contains 3 Component(s) Includes a Live In-Person Event on 02/17/2027 at 8:30 AM (EST)

    The Root Cause Analysis (RCA) course provides healthcare professionals with the knowledge and skills to systematically investigate and address the underlying causes of medical errors, adverse events, and process inefficiencies. This course covers proven RCA methodologies, including the use of tools like the Five Whys, Fishbone Diagrams, and Failure Mode and Effects Analysis (FMEA), to identify root causes and implement effective corrective actions. Through case studies and practical exercises, participants will learn how to enhance patient safety, improve clinical processes, and foster a culture of proactive problem-solving. By the end of the course, healthcare professionals will be equipped to lead RCA initiatives that drive meaningful and sustainable improvements in their organizations.

    The Root Cause Analysis (RCA) course provides healthcare professionals with the knowledge and skills to systematically investigate and address the underlying causes of medical errors, adverse events, and process inefficiencies. This course covers proven RCA methodologies, including the use of tools like the Five Whys, Fishbone Diagrams, and Failure Mode and Effects Analysis (FMEA), to identify root causes and implement effective corrective actions. Through case studies and practical exercises, participants will learn how to enhance patient safety, improve clinical processes, and foster a culture of proactive problem-solving. By the end of the course, healthcare professionals will be equipped to lead RCA initiatives that drive meaningful and sustainable improvements in their organizations.

  • Contains 3 Component(s) Includes a Live Web Event on 01/28/2027 at 12:00 PM (EST)

    Preventing catheter-associated urinary tract infections requires reliable systems, not just individual vigilance. This session will highlight how the Adventist Healthcare Rehabilitation team dramatically reduced CAUTIs by embedding catheter necessity reviews, evidence-based hygiene practices, and interdisciplinary accountability into everyday workflows. Attendees will learn how simple, sustainable process changes transformed safety culture, reduced device utilization, and created a replicable model for achieving zero harm in the post-acute care setting.

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    Adventist Healthcare Rehabilitation

    Preventing catheter-associated urinary tract infections requires reliable systems, not just individual vigilance. This session will highlight how the Adventist Healthcare Rehabilitation team dramatically reduced CAUTIs by embedding catheter necessity reviews, evidence-based hygiene practices, and interdisciplinary accountability into everyday workflows. Attendees will learn how simple, sustainable process changes transformed safety culture, reduced device utilization, and created a replicable model for achieving zero harm in the post-acute care setting.

    Airiss Milan Finley, CIC

    Airiss Milan Finley, CIC

    Infection Preventionist III

    Adventist Healthcare

    Jessica Aswall, BSN

    Jessica Aswall, BSN

    Nurse Manager

    Adventist Healthcare

  • Contains 1 Component(s) Includes a Live In-Person Event on 01/26/2027 at 9:00 AM (EST)

    The three-day Lean Six Sigma Green Belt course equips healthcare professionals with the essential tools and methodologies to improve patient care, reduce inefficiencies, and enhance operational performance. This course provides a comprehensive understanding of Lean and Six Sigma principles, focusing on data-driven decision making, process optimization, and waste reduction within healthcare settings. Participants will learn to identify areas for improvement, implement sustainable solutions, and lead quality improvement projects that drive measurable results. Through real-world case studies and hands-on exercises, healthcare professionals will gain the skills needed to enhance patient outcomes, streamline workflows, and foster a culture of continuous improvement in their organizations. This course has been submitted for nursing continuing education, and will award approximately 18 contact hours. Credit hours are subject to accreditation approval following content review.

    The three-day Lean Six Sigma Green Belt course equips healthcare professionals with the essential tools and methodologies to improve patient care, reduce inefficiencies, and enhance operational performance. This course provides a comprehensive understanding of Lean and Six Sigma principles, focusing on data-driven decision making, process optimization, and waste reduction within healthcare settings. Participants will learn to identify areas for improvement, implement sustainable solutions, and lead quality improvement projects that drive measurable results. Through real-world case studies and hands-on exercises, healthcare professionals will gain the skills needed to enhance patient outcomes, streamline workflows, and foster a culture of continuous improvement in their organizations. 

  • Contains 3 Component(s) Includes a Live Web Event on 01/14/2027 at 12:00 PM (EST)

    Safety event reporting systems are a foundational component of organizational learning, yet many healthcare organizations struggle with fragmented platforms, overly complex reporting processes, and inconsistent event classification structures. In this webinar, LifeBridge Health and Adventist Health will share their approaches to improving event reporting and creating systems that better support safety, quality, and continuous improvement.

    Safety event reporting systems are a foundational component of organizational learning, yet many healthcare organizations struggle with fragmented platforms, overly complex reporting processes, and inconsistent event classification structures. In this webinar, LifeBridge Health and Adventist Health will share their approaches to improving event reporting and creating systems that better support safety, quality, and continuous improvement.

  • Contains 3 Component(s) Includes a Live Web Event on 12/03/2026 at 12:00 PM (EST)

    Medication safety improvements must come from practical changes that strengthen systems rather than single interventions. Join three local healthcare organizations as they share medication safety pearls and lessons learned from initiatives that enhanced medication use processes through technology, safety culture improvement, and multidisciplinary collaboration. Leave with practical strategies and actionable ideas that can be adapted to improve medication safety in your own organization.

    Medication safety improvements must come from practical changes that strengthen systems rather than single interventions. Join three local healthcare organizations as they share medication safety pearls and lessons learned from initiatives that enhanced medication use processes through technology, safety culture improvement, and multidisciplinary collaboration. Leave with practical strategies and actionable ideas that can be adapted to improve medication safety in your own organization.

  • Contains 3 Component(s) Includes a Live In-Person Event on 11/18/2026 at 9:00 AM (EST)

    This course presents a high-level orientation to the breadth of human factors engineering and a selection of specific skills. Participants will gain exposure to core knowledge of the domain and given an opportunity to apply human factors tools, along with an orientation to how the concepts could be applied to healthcare and specifically patient safety initiatives.

    This course presents a high-level orientation to the breadth of human factors engineering and a selection of specific skills. Participants will gain exposure to core knowledge of the domain and given an opportunity to apply human factors tools, along with an orientation to how the concepts could be applied to healthcare and specifically patient safety initiatives. Topics will cover human information processing, basic usability, the system engineering initiative for patient safety (SEIPS), and systems thinking with a focus on how they apply to patient safety work. In addition to the didactic lecture format, participants will actively engage in application and discussion in the use of the tools and frameworks presented to reinforce learning.
    This course has been submitted for nursing continuing education, and will award approximately 5 contact hours. Credit hours are subject to accreditation approval following content review.
  • Contains 3 Component(s) Includes a Live Web Event on 11/12/2026 at 12:00 PM (EST)

    Preventing hospital-acquired pressure injuries demands a culture of accountability, collaboration, and continuous improvement. This session will explore how Carroll Hospital achieved a 64% reduction in reportable HAPIs through a multidisciplinary, data-driven quality improvement initiative. Attendees will learn how standardized prevention practices, real-time performance feedback, frontline engagement, and innovative technology were combined to strengthen compliance, improve patient outcomes, and create a sustainable model for pressure injury prevention.

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    Carroll Hospital

    Preventing hospital-acquired pressure injuries demands a culture of accountability, collaboration, and continuous improvement. This session will explore how Carroll Hospital achieved a 64% reduction in reportable HAPIs through a multidisciplinary, data-driven quality improvement initiative. Attendees will learn how standardized prevention practices, real-time performance feedback, frontline engagement, and innovative technology were combined to strengthen compliance, improve patient outcomes, and create a sustainable model for pressure injury prevention.

    Learning Objectives

    By the end of this presentation, participants will be able to:

    1. Describe the impact of hospital-acquired pressure injuries on patient safety, quality outcomes, and healthcare costs.
    2. Identify key components of a successful pressure injury prevention program, including multidisciplinary collaboration, risk assessment, and prevention bundle implementation.
    3. Discuss evidence-based interventions used to reduce HAPI rates, such as staff education, skin assessment protocols, support surfaces, and patient repositioning strategies.
    4. Analyze outcome data demonstrating the effectiveness of targeted prevention initiatives in reducing hospital-acquired pressure injuries.
    5. Apply lessons learned and best practices to develop or strengthen pressure injury prevention efforts within their own healthcare organizations.
    Christine Bish, RN, BSN, MBA, MHA

    Christine Bish, RN, BSN, MBA, MHA

    Executive Director Patient Care Services

    Carroll Hospital Center

    Christine Bish, RN, BSN, MBA, MHA, is the Executive Director of Patient Care Services at Carroll Hospital Center, part of the LifeBridge Health system. She brings over 45 years of nursing experience and more than 20 years in progressive healthcare leadership roles.

    Christine has extensive expertise in leading strategic and operational initiatives that enhance clinical quality, patient safety, and organizational performance. In her current role, she is responsible for medical-surgical nursing units, including telemetry monitoring, dialysis services, inpatient and outpatient wound care programs. She oversees a multidisciplinary team of approximately 125 staff members and manages both fiscal and operational outcomes.

    Her leadership approach emphasizes collaboration, staff mentorship, and continuous improvement in patient care delivery. Christine is committed to fostering a culture of excellence and accountability while aligning departmental goals with system-wide priorities. 

    She holds a Bachelor of Science in Nursing from the College of Notre Dame of Maryland and a Master of Business Administration and Master of Health Administration from Baker College Center for Graduate Studies. 

    Dawn Canova RN, WCC, CHRN

    Dawn Canova RN, WCC, CHRN

    Clinical Nurse Manager of Wound Care & Hyperbaric Medicine

    LifeBridge Health Carroll Hospital Center

    Dawn Canova is an experienced nursing leader with a career spanning more than 35 years in healthcare. She worked as a Licensed Practical Nurse (LPN) from 1988 to 2015 before earning her Registered Nurse (RN) degree from Carroll Community College in 2015. Since 2004, she has served at Carroll Hospital, a member of LifeBridge Health.

    Dawn specialized in wound care beginning in 2015 and became Wound Care Certified in 2016. In 2017, she earned her Hyperbaric Certification and was appointed Hyperbaric Safety Director. Her expertise in wound management and hyperbaric medicine has contributed to improved patient outcomes and program development. From 2018 to 2022, Dawn served as Clinical Manager of Outpatient Wound Care. Since 2023, she has overseen both inpatient and outpatient wound care services. She is passionate about patient-centered care, clinical excellence, staff development, and advancing evidence-based wound care practices. 

  • Contains 3 Component(s) Includes a Live Web Event on 10/29/2026 at 12:00 PM (EDT)

    Preventing avoidable hospital readmissions requires early intervention and coordinated care across the continuum. This session will highlight how Baltimore Washington Medical Center implemented an innovative Emergency Department Transitional Nurse Navigator model that identifies high-risk patients during ED visits and connects them with the clinical and community resources needed to safely avoid hospitalization whenever appropriate. Attendees will learn how automation, multidisciplinary collaboration, and proactive care coordination reduced readmissions, increased safe discharges, and improved outcomes by addressing both clinical needs and the social drivers of health.

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    Baltimore Washington Medical Center

    Preventing avoidable hospital readmissions requires early intervention and coordinated care across the continuum. This session will highlight how Baltimore Washington Medical Center implemented an innovative Emergency Department Transitional Nurse Navigator model that identifies high-risk patients during ED visits and connects them with the clinical and community resources needed to safely avoid hospitalization whenever appropriate. Attendees will learn how automation, multidisciplinary collaboration, and proactive care coordination reduced readmissions, increased safe discharges, and improved outcomes by addressing both clinical needs and the social drivers of health.


    Alisa Larbalestrier, MD

    Alisa Larbalestrier, MD

    Medical Director, Population Health, Baltimore Washington Medical Center, University of Maryland Medical System

    Baltimore Washington Medical Group

    Alisa Larbalestrier, MD is a practicing Emergency Physician at Baltimore Washington Medical Center and has served as the Medical Director for Population Health for the hospital since July of 2024.  In that role, she is responsible for creating and managing programs that address social drivers of health inequity, provide comprehensive support for high-risk patient populations and disease states, and decrease risk around transitions of care.  This work keeps patients at the center of efforts to improve and sustain quality metrics.  She and her team meaningfully reduce avoidable hospital utilization and readmissions by connecting patients to the care and support they need within their communities.

    Katie Bocchino, MHA

    Katie Bocchino, MHA

    Director, Population Health and Quality Improvement

    Maryland Primary Care Physicians, LLC

    Katie Bocchino is a healthcare leader with nearly 15 years of experience in population health, quality improvement, program development, and value-based care. She currently serves as Director of Population Health & Quality Improvement for Maryland Primary Care Physicians, where she oversees care management programs, quality initiatives, clinical workflows, and performance improvement efforts across multiple practice sites. Her work includes supporting Medicare, Medicaid, and commercial value-based contracts, improving quality measure performance, and developing strategies to enhance patient outcomes and reduce health disparities.

    Prior to her current role, she served as a Project Manager in Population Health at Baltimore Washington Medical Center, leading initiatives focused on care transitions, chronic disease management, quality reporting, and interdisciplinary collaboration. Her areas of expertise include population health strategy, quality measurement and reporting, workflow redesign, and implementing evidence-based programs that improve preventive care, chronic disease management, and overall healthcare quality.


  • Contains 3 Component(s) Includes a Live Web Event on 10/15/2026 at 12:00 PM (EDT)

    Hospital-acquired pressure injuries are among the most preventable yet persistent sources of patient harm. This session will showcase how UPMC Western Maryland implemented a multidisciplinary, hospital-wide initiative that used data, root cause analysis, evidence-based prevention strategies, and workflow redesign to dramatically reduce HAPI rates across the continuum of care. Attendees will learn how cross-functional collaboration, targeted interventions, enhanced documentation, and continuous monitoring helped the organization outperform national benchmarks while creating a sustainable model for pressure injury prevention that can be adapted by other healthcare organizations.

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    UPMC Western Maryland

    Hospital-acquired pressure injuries are among the most preventable yet persistent sources of patient harm. This session will showcase how UPMC Western Maryland implemented a multidisciplinary, hospital-wide initiative that used data, root cause analysis, evidence-based prevention strategies, and workflow redesign to dramatically reduce HAPI rates across the continuum of care. Attendees will learn how cross-functional collaboration, targeted interventions, enhanced documentation, and continuous monitoring helped the organization outperform national benchmarks while creating a sustainable model for pressure injury prevention that can be adapted by other healthcare organizations.





    Jill M. LeMay BSN, RN, CPPS

    Jill M. LeMay BSN, RN, CPPS

    Patient Safety/ Risk Management Coordinator

    UPMC Western Marland

    Jill LeMay is a Registered Nurse with 25 years of experience; most of which has been spent in the Emergency Department, at various levels ranging from staff nurse to clinical director. Patient safety has always been a priority and a passion in her work. In 2023, she had the opportunity to make a broader impact by joining the Patient Safety and Risk Management team at UPMC Western Maryland.

    As she began her formal patient safety journey, it was evident to me that ancillary departments can and should be engaged in partnering with inpatient nursing providers to improve patient care and outcomes. Pressure injury prevention posed the perfect opportunity to engage many different team members. We All Have Skin in the Game: Preventing Pressure Injuries Together is the result of that collaboration.

    Joanie Jones, BSN, RN, CPHRM, CPPS

    Joanie Jones, BSN, RN, CPHRM, CPPS

    Director, Patient Safety/Risk Management

    UPMC Western Maryland