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Contains 2 Component(s)
This one hour webinar will explore the ways in which medication safety champions might gain a better understanding of how disparities in medication safety and medication-related outcomes exist for racial/ethnic minorities and other vulnerable populations. The webinar will focus on high-impact, achievable recommendations to improve health equity in medication safety in the hospital setting.
This one hour webinar will explore the ways in which medication safety champions might gain a better understanding of how disparities in medication safety and medication-related outcomes exist for racial/ethnic minorities and other vulnerable populations. The webinar will focus on high-impact, achievable recommendations to improve health equity in medication safety in the hospital setting.
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- Non-member - $45
- Member - Free!
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Contains 1 Component(s) Includes a Live In-Person Event on 05/19/2026 at 9:00 AM (EDT)
The three-day Lean Six Sigma Black Belt course gives Lean Six Sigma Green Belts the confidence to design and implement better processes by analyzing the data rather than the gutfeel. Lean Six Sigma Green Belts who have demonstrated their knowledge initiating and completing at least one project will gain further knowledge to lead efforts to reduce process variations and improve results.
Lean Six Sigma Black Belt gives Lean Six Sigma Green Belts the confidence to design and implement better processes by analyzing the data rather than the gutfeel. Lean Six Sigma Green Belts who have demonstrated their knowledge initiating and completing at least one project will gain further knowledge to lead efforts to reduce process variations and improve results.
Pre-Requisites to Registration - Prior to being able to register, the following must be submitted to programs@marylandpatientsafety.org.
- Submit proof of your Green Belt Certirfication to MPSC along with the project details below:
- Project charter
- Show Baseline Data, Benchmark or Target Data, Outcome and Process Metrics
- Show Bar or line graph with baseline data, last three months data to show the progress with trend line. Also draw the target line.
- Process Maps -Current and Future
- Gap Analysis – identify gaps and probable solution(s)
- Test of Changes / Pilot Runs in Bar Graphs / Line Graphs
- Implementation Plan
- Communication Plan
- Prepare a 40+ slide presentation to "Introduction to Lean Six Sigma"
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- Non-member - $1,899
- Member - $999
- More Information
- Submit proof of your Green Belt Certirfication to MPSC along with the project details below:
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Contains 1 Component(s) Includes a Live In-Person Event on 05/12/2026 at 9:00 AM (EDT)
The three-day Lean Six Sigma Green Belt course equips healthcare professionals with the essential tools and methodologies to improve patient care, reduce inefficiencies, and enhance operational performance. This course provides a comprehensive understanding of Lean and Six Sigma principles, focusing on data-driven decision making, process optimization, and waste reduction within healthcare settings. Participants will learn to identify areas for improvement, implement sustainable solutions, and lead quality improvement projects that drive measurable results. Through real-world case studies and hands-on exercises, healthcare professionals will gain the skills needed to enhance patient outcomes, streamline workflows, and foster a culture of continuous improvement in their organizations.
The three-day Lean Six Sigma Green Belt course equips healthcare professionals with the essential tools and methodologies to improve patient care, reduce inefficiencies, and enhance operational performance. This course provides a comprehensive understanding of Lean and Six Sigma principles, focusing on data-driven decision making, process optimization, and waste reduction within healthcare settings. Participants will learn to identify areas for improvement, implement sustainable solutions, and lead quality improvement projects that drive measurable results. Through real-world case studies and hands-on exercises, healthcare professionals will gain the skills needed to enhance patient outcomes, streamline workflows, and foster a culture of continuous improvement in their organizations.
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- Member - $899
- Non-member - $1,599
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Contains 2 Component(s) Includes Multiple Live Events. The next is on 05/05/2026 at 9:00 AM (EDT)
The 1.5-day TeamSTEPPS Master Trainer Course equips healthcare professionals with the knowledge and skills to lead, implement, and sustain TeamSTEPPS principles within their organizations. This interactive training provides an in-depth understanding of evidence-based teamwork and communication strategies designed to enhance patient safety and improve team performance. Participants will learn how to effectively train others, facilitate team-based interventions, and drive culture change through practical exercises, case studies, and hands-on application of TeamSTEPPS tools. Upon completion, attendees will be prepared to serve as Master Trainers, capable of coaching teams, mitigating communication failures, and fostering a culture of collaboration and high reliability in healthcare settings.
The 1.5-day TeamSTEPPS Master Trainer Course equips healthcare professionals with the knowledge and skills to lead, implement, and sustain TeamSTEPPS principles within their organizations. This interactive training provides an in-depth understanding of evidence-based teamwork and communication strategies designed to enhance patient safety and improve team performance. Participants will learn how to effectively train others, facilitate team-based interventions, and drive culture change through practical exercises, case studies, and hands-on application of TeamSTEPPS tools. Upon completion, attendees will be prepared to serve as Master Trainers, capable of coaching teams, mitigating communication failures, and fostering a culture of collaboration and high reliability in healthcare settings.
Registration Requirements
A full team of three individuals is required; partial teams will not be able to register. Registration requires the following information for each of your three or more team members: Name, Organization Name, Address, Phone, Email, Credentials, and position within the organization.
Pre-Work
The pre-work is designed to help you prepare for the Master Training course. Furthermore, responses from your team’s pre-work will provide the faculty with key insight as to the needs of the class. Completing the pre-work will not only help you garner more from the training but will also help the faculty leverage their resources and expertise to tailor the curriculum to your needs. It is appropriate for your team to work together on this assignment and have one person submit it on the team’s behalf. Instructions on how to upload your pre-work will be forthcoming.
Upon successful completion of the TeamSTEPPS® Master Training course, attendees will receive a Certificate of Completion
$i++ ?>Jacqueline Hartford
Program Manager
Maryland Patient Safety Center
Jacqueline Hartford, PharmD, BCPS, BCCCP, CPPS, is a patient safety leader at the Maryland Patient Safety Center, where she supports hospitals statewide in advancing medication safety and systems improvement. She brings extensive experience in high-acuity clinical settings and a strong commitment to collaborative learning and cross-institutional engagement.
Prior to joining MPSC, Jacqueline served as the Medication Safety Officer at LifeBridge Health and practiced for many years as an emergency department pharmacist. She earned her Doctor of Pharmacy from Midwestern University and completed post-graduate residency training in critical care. Board certified in pharmacotherapy and critical care pharmacy, and a Certified Professional in Patient Safety, Jacqueline is passionate about improving medication use processes and mentoring healthcare teams to enhance safe, effective care.
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- Member - $399
- Non-member - $899
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Contains 1 Component(s) Includes a Live Web Event on 04/21/2026 at 7:30 AM (EDT)
The Mid-Atlantic Patient Safety Conference 2026 is where patient safety is led, advanced, and transformed. Together, we are restoring the purpose of patient safety and charting a bold path for the future. Join us in forging the partnerships that will refocus and propel the field forward. This year’s theme, Partnering for Patient Safety Excellence, reflects a simple truth: patient safety will only improve when the people responsible for delivering, supporting, and shaping care work together with clarity and purpose. At the conference, hospital and system leaders, clinicians, patient and family partners, and industry contributors roll up their sleeves to examine what’s working, confront what isn’t, and build practical approaches they can put into action immediately. Participants will leave with concrete next steps, new partnerships, and a renewed sense of direction for the work ahead.
The Mid-Atlantic Patient Safety Conference 2026 is where patient safety is led, advanced, and transformed. Together, we are restoring the purpose of patient safety and charting a bold path for the future. Join us in forging the partnerships that will refocus and propel the field forward. This year’s theme, Partnering for Patient Safety Excellence, reflects a simple truth: patient safety will only improve when the people responsible for delivering, supporting, and shaping care work together with clarity and purpose.
At the conference, hospital and system leaders, clinicians, patient and family partners, and industry contributors roll up their sleeves to examine what’s working, confront what isn’t, and build practical approaches they can put into action immediately. Participants will leave with concrete next steps, new partnerships, and a renewed sense of direction for the work ahead.
What’s New in 2026
- Partnership Focus: Stronger collaboration across healthcare, industry, patients, and families.
- Expanded Recognition: Honoring outstanding partnerships through the Minogue Awards and additional distinctions.
- More Networking: Increased time for conversation, connection, and shared problem-solving.
- Strategic Preconference: A patient safety Impact Summit where a select cross-section of leaders and partners works through core safety challenges, with insights carried directly into the opening Keynote Panel.
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- Member - $129
- Non-member - $229
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Contains 1 Component(s) Includes a Live In-Person Event on 04/21/2026 at 7:30 AM (EDT)
The Mid-Atlantic Patient Safety Conference 2026 is where patient safety is led, advanced, and transformed. Together, we are restoring the purpose of patient safety and charting a bold path for the future. Join us in forging the partnerships that will refocus and propel the field forward. This year’s theme, Partnering for Patient Safety Excellence, reflects a simple truth: patient safety will only improve when the people responsible for delivering, supporting, and shaping care work together with clarity and purpose. At the conference, hospital and system leaders, clinicians, patient and family partners, and industry contributors roll up their sleeves to examine what’s working, confront what isn’t, and build practical approaches they can put into action immediately. Participants will leave with concrete next steps, new partnerships, and a renewed sense of direction for the work ahead.
The Mid-Atlantic Patient Safety Conference 2026 is where patient safety is led, advanced, and transformed. Together, we are restoring the purpose of patient safety and charting a bold path for the future. Join us in forging the partnerships that will refocus and propel the field forward. This year’s theme, Partnering for Patient Safety Excellence, reflects a simple truth: patient safety will only improve when the people responsible for delivering, supporting, and shaping care work together with clarity and purpose.
At the conference, hospital and system leaders, clinicians, patient and family partners, and industry contributors roll up their sleeves to examine what’s working, confront what isn’t, and build practical approaches they can put into action immediately. Participants will leave with concrete next steps, new partnerships, and a renewed sense of direction for the work ahead.
What’s New in 2026
- Partnership Focus: Stronger collaboration across healthcare, industry, patients, and families.
- Expanded Recognition: Honoring outstanding partnerships through the Minogue Awards and additional distinctions.
- More Networking: Increased time for conversation, connection, and shared problem-solving.
- Strategic Preconference: A patient safety Impact Summit where a select cross-section of leaders and partners works through core safety challenges, with insights carried directly into the opening Keynote Panel.
We are opening the doors to the Minogue Awards Reception! Click here to register.
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- Early bird pricing available!
- Member - $199
- Non-member - $499
- Regular Price after 01/30/2026 11:59 PM
- Member - $249
- Non-member - $549
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Contains 1 Component(s) Includes a Live In-Person Event on 04/20/2026 at 6:00 PM (EDT)
We’re opening the doors to the Minogue Awards Reception! Conference participants are invited to join us for an evening celebrating patient safety in the region, including the people, partnerships, and innovations that are shaping the future of patient safety in the Mid-Atlantic.
We’re opening the doors to the Minogue Awards Reception! Conference participants are invited to join us for an evening celebrating patient safety in the region, including the people, partnerships, and innovations that are shaping the future of patient safety in the Mid-Atlantic.
- Celebration of patient safety in the region, including the Minogue, Distinguished Achievement, and Circle of Honor awardees
- A signature, high-impact networking event
- Reception-style fare in an elegant setting
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- Member - $79
- Non-member - $179
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Contains 1 Component(s) Includes a Live In-Person Event on 02/26/2026 at 8:30 AM (EST)
The Root Cause Analysis (RCA) course provides healthcare professionals with the knowledge and skills to systematically investigate and address the underlying causes of medical errors, adverse events, and process inefficiencies. This course covers proven RCA methodologies, including the use of tools like the Five Whys, Fishbone Diagrams, and Failure Mode and Effects Analysis (FMEA), to identify root causes and implement effective corrective actions. Through case studies and practical exercises, participants will learn how to enhance patient safety, improve clinical processes, and foster a culture of proactive problem-solving. By the end of the course, healthcare professionals will be equipped to lead RCA initiatives that drive meaningful and sustainable improvements in their organizations.
The Root Cause Analysis (RCA) course provides healthcare professionals with the knowledge and skills to systematically investigate and address the underlying causes of medical errors, adverse events, and process inefficiencies. This course covers proven RCA methodologies, including the use of tools like the Five Whys, Fishbone Diagrams, and Failure Mode and Effects Analysis (FMEA), to identify root causes and implement effective corrective actions. Through case studies and practical exercises, participants will learn how to enhance patient safety, improve clinical processes, and foster a culture of proactive problem-solving. By the end of the course, healthcare professionals will be equipped to lead RCA initiatives that drive meaningful and sustainable improvements in their organizations.
$i++ ?>Debra Illig
Vice President of Clinical Effectiveness and Patient Safety
Adventist HealthCare
Dr. Debra Illig is the Vice President of Clinical Effectiveness and Patient Safety for Adventist HealthCare. Adventist HealthCare, based in Gaithersburg, Maryland. Components of the health system include acute care, behavioral health, community integrated networks, home health, and rehab.
Throughout her career as a nurse executive, Dr. Illig has assumed leadership roles across the healthcare continuum. Her passion is hospice and palliative care.
Dr. Illig earned her Doctorate in Health Administration from National University. She also earned her MBA from Marymount University in Arlington, VA, and her BSN from Indiana University of PA. She is a black belt in lean/six sigma with multiple certifications in healthcare quality, patient safety, and legal nurse consulting.
As an equestrian, Dr. Illig resides in Maryland’s “horse country” with her husband and a menagerie of four-legged family members.
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- Member - Free!
- Non-member - $499
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Contains 2 Component(s) Includes a Live Web Event on 01/22/2026 at 12:00 PM (EST)
To address inequities in maternal mortality and morbidity, MedStar Health implemented an initiative to train healthcare professionals known as Health Equity Experts (HEEs) to conduct safety science-driven, systems-based event reviews following severe maternal hemorrhage cases, with a strong emphasis on identifying opportunities to improve health equity. Join to learn how they were able to leverage the expertise gained through training to identify disparities, improve clinical protocols, and promote equitable maternal healthcare outcomes.
To address inequities in maternal mortality and morbidity, MedStar Health implemented an initiative to train healthcare professionals known as Health Equity Experts (HEEs) to conduct safety science-driven, systems-based event reviews following severe maternal hemorrhage cases, with a strong emphasis on identifying opportunities to improve health equity. Join to learn how they were able to leverage the expertise gained through training to identify disparities, improve clinical protocols, and promote equitable maternal healthcare outcomes.
$i++ ?>Tenille Cox, MSN, RN, C-LSSGB, C-OB, C-EFM
RN Operations Manager, Patient Safety Program
MedStar Health
Tenille Cox is a seasoned Registered Nurse and Patient Safety Leader with more than 18 years of experience in healthcare, specializing in Obstetric Nursing. She currently serves as the RN Operations Manager for the Patient Safety Program at MedStar Health, one of the region’s leading integrated healthcare systems.
In her role, Tenille functions as a system-level patient safety expert, leading strategic initiatives to improve patient outcomes, strengthen psychological safety, and advance proactive risk mitigation. She collaborates with clinical and operational leaders across the system to enhance safety culture, optimize event reporting and analysis, and implement evidence-based practices that reduce preventable harm.
As a System Lead in Health Equity, Tenille is deeply committed to embedding equity into patient safety and driving initiatives aimed at improving maternal health outcomes and ensuring safe, equitable care for all patients.
A certified expert in TeamSTEPPS communication strategies, Tenille has been instrumental in equipping clinical teams with the skills needed to foster effective communication, teamwork, and high reliability. Her passion for empowering healthcare professionals through education, collaboration, and safety leadership continues to drive meaningful, sustainable improvement in patient care environments.
$i++ ?>Renie Osei, BSN, MSN, C-EFM
Clinical Quality Manager - Utilization, Quality & Resource
MedStar Health
Renie Osei, BSN, MSN, C-EFM, is a dedicated Registered Nurse with over 17 years of experience specializing in obstetrics and neonatal care. A proud veteran of the U.S. Army Nurse Corps, Renie has spent her career advancing the health and well-being of mothers, babies, and families. She currently serves as the Clinical Quality Manager for Medstar Health at Medstar Washington Hospital Center, where she leads initiatives to improve clinical outcomes and promote patient-centered, equitable care.
In this role, Renie partners closely with frontline clinicians to optimize workflows and implement systemwide safety strategies. She was instrumental in establishing her hospital’s Perinatal Safety Committee, where she led the crosswalk of system-wide clinical practice guidelines for postpartum hemorrhage, identified critical practice gaps, and co-developed the Code OB Hemorrhage protocol—including authoring the clinical response algorithm that now guides emergent obstetric care. Renie serves as Co-Chair of the System Severe Obstetric Complication Health Equity Committee, where she advocates for evidence-based, bias-free care delivery that centers the dignity and safety of every patient. She also serves as a clinical instructor in maternal-child nursing, where she prioritizes equity and compassion as foundational principles in the clinical learning environment—ensuring that future nurses are equipped to deliver not only evidence-based care, but care that is deeply compassionate and equitable.
At the heart of Renie’s work is a guiding belief: that every family deserves to leave the hospital healthy, happy, and empowered. Her long-term vision is to help build a healthcare culture where equity, intentionality, and clinical excellence are the standard—not the exception. Outside the hospital, Renie extends her impact through childbirth education, teaching for a local maternal health organization and running her own business dedicated to preparing families for confident, informed births. She is also the author of Build Your Birth Dream Team, a practical guide designed to help expecting parents take ownership of their birth experience.
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- Non-member - $49
- Member - Free!
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Contains 2 Component(s) Includes a Live Web Event on 01/15/2026 at 12:00 PM (EST)
Greater Baltimore Medical Center (GBMC) has advanced its mission to improve community health through a nurse-led initiative aimed at reducing primary Cesarean section (C-section) rates and related disparities among obstetrical patients. Aligned with Maryland’s Statewide Integrated Health Improvement Strategy (SIHIS) and supported by evidence on the risks and inequities associated with C-sections, the GBMC Labor and Delivery team focused on promoting movement in labor and implementing individual nursing C-section rate scorecards. Using GBMC’s Leadership System and equity-driven quality improvement methods, the team achieved a reduction in the Nulliparous, Term, Singleton, Vertex (NTSV) C-section rate from 35.5% to 28.2%, along with decreases in severe maternal morbidity and newborn complications. Notably, racial and socioeconomic disparities in these outcomes were eliminated. Key drivers of success included nurse engagement, transparent data sharing, and collaborative refinement of labor support practices through continuous improvement cycles.
Greater Baltimore Medical Center (GBMC) has advanced its mission to improve community health through a nurse-led initiative aimed at reducing primary Cesarean section (C-section) rates and related disparities among obstetrical patients. Aligned with Maryland’s Statewide Integrated Health Improvement Strategy (SIHIS) and supported by evidence on the risks and inequities associated with C-sections, the GBMC Labor and Delivery team focused on promoting movement in labor and implementing individual nursing C-section rate scorecards. Using GBMC’s Leadership System and equity-driven quality improvement methods, the team achieved a reduction in the Nulliparous, Term, Singleton, Vertex (NTSV) C-section rate from 35.5% to 28.2%, along with decreases in severe maternal morbidity and newborn complications. Notably, racial and socioeconomic disparities in these outcomes were eliminated. Key drivers of success included nurse engagement, transparent data sharing, and collaborative refinement of labor support practices through continuous improvement cycles.
$i++ ?>Megan Olszewski, MSN, RNC-OB
Nurse Manager, Labor and Delivery
Greater Baltimore Medical Center
Megan Olszewski has been a nurse for a little over 30 years, the last 25 years in Maternal Newborn Health, 12 of those at GBMC as a nurse then nurse manager. She as always had a passion for investigating ways to improve patient care and outcomes, and she loves being able to integrate that into her leadership, to impact both families and the team.
$i++ ?>Jodie Bell, MSN, RN, IBCLC
Assistant Director MNH and the Perinatal Program at GBMC
Greater Baltimore Medical Center
Jodie Bell has been a nurse at GBMC for over 40 years, working in the Maternal Newborn Health area for the last 32 years first as a nurse, then as a nurse manager and now Assistant Director. She is passionate about having systems and standards in place to provide the safest care and most positive outcomes possible for their patients with the best support for their team of caregivers.
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- Non-member - $49
- Member - Free!
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