Sharpening Our Focus on Workplace Violence Prevention and Response
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Creating and sustaining a safe work environment is central to patient safety and workforce well-being. Workplace violence in healthcare affects staff safety, morale, retention, and ultimately the quality of care delivered to patients—making prevention and response a critical leadership priority.
In this webinar, Frederick Health will share a comprehensive approach to both preventing workplace violence and supporting staff after events occur. Participants will learn how structured processes—such as Post-Event Leader Response huddles and Department Debriefs—can promote fairness, address emotional and physical impacts, and strengthen organizational culture. The program has demonstrated measurable reductions in physical assault incidents over the past year and offers adaptable strategies that any organization can implement to support staff and reinforce a culture of safety.
Kirsten Edler, MSN, CRNP, CPPS, CPHQ
Director of Accreditation and Regulatory Compliance - Infection Prevention and Patient Safety Officer
Frederick Health
Kirsten McDonough Edler is a Board-Certified Nurse Practitioner with 39 years of experience ranging from organizational quality leadership to patient care with a focus on preventive wellness. Her role as Director of Accreditation, Regulatory Compliance, Infection Control and Patient Safety Officer includes focusing on workplace violence which supports both patients and staff.
Laura Jackson
Accreditation and Regulatory Compliance Coordinator
Frederick Health
Laura is a Registered Nurse with 39 years of experience, primarily in Critical Care and Emergency Medicine. She has over 16 years of leadership experience in various Acute Care and Emergency Medicine roles as well as 4 years in the area of Accreditation and Regulatory Compliance.
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