Integrating Virtual Care: A Paradigm Shift in Healthcare Delivery
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- Non-member - $49
MPSC and MHEI have partnered with Caregility, a virtual care company, to offer a free, member-only educational session on integrating virtual care, designed to provide practical insights and strategies for today’s healthcare environment.
The current state of healthcare is creating increasing demands on healthcare providers along with a diminishing workforce. Virtual care is rapidly evolving to provide a solution strategy to support the nursing workforce by mitigating cognitive and physical burden on the bedside nurse. This presentation will review the current state of healthcare workforce challenges and how nursing care is experiencing these solutions. As leadership struggles to define the value proposition with new technology, a review of fiscal and quality outcomes will be discussed.
After the program, hear from a panel of local Maryland healthcare leaders who are actively integrating virtual nursing into their organizations, sharing real-world best practices and lessons learned.
Program Objectives
Upon completion of the presentation, participants will be able to:
1. Describe the current state of healthcare workforce challenges.
2. Identify multiple nursing workflows that support safe and quality care.
3. Report on how healthcare leadership can capture the value proposition of integrating virtual care nursing.
4. Understand how virtual care outcomes support regulatory reporting.
Susan Kristiniak
Chief Nursing Officer
Caregility
Susan Kristiniak is the Chief Nursing Officer for Caregility, a virtual care company with over 19,000 components supporting care internationally. Susan has served as a CNO for the CHS health system and Service Line Director for Penn Medicine. She currently holds an adjunct faculty position at Drexel University’s School of Nursing. She has presented many topics that include virtual nursing, nursing wellness, palliative care, and psychiatric nursing.
Kristy Fogle, MMS, PA-C
Clinical Director, Center for Virtual Care
LifeBridge Health
Kristy Fogle, MMS, PA-C, is the Clinical Director of LifeBridge Health’s Center for Virtual Care, where she leads systemwide smart hospital implementation and virtual care strategy across acute and post-acute settings. With a background in acute/emergent care, she oversees the operational implementation of smart hospital use cases, including virtual nursing and virtual monitoring. She focuses on AI-enabled clinical operations that improve patient safety, workforce sustainability, and care delivery. Kristy holds ABAIM Educational Certification through the American Board of Artificial Intelligence in Medicine (ABAIM), reflecting her commitment to responsible AI adoption in healthcare. She played a key role in building LifeBridge Health’s first Center for Virtual Care, helping transform COVID-era virtual support into an enterprise-wide smart hospital model.
Donna Neale, MD
Medical Director, The NEST
University of Maryland Medical System
Donna M. Neale, MD, is a fellowship trained OB/GYN and maternal-fetal medicine specialist focusing on high-risk pregnancies, labor and delivery, and gestational diabetes.
Dr. Neale attended medical school at the Boston University School of Medicine, completed her residency at Georgetown University Hospital and performed a fellowship at Yale University School of Medicine. She received her undergraduate degree from Brown University. Dr. Neale is a member of the National Medical Association and a fellow of the American Congress of Obstetricians and Gynecologists.
She is an associate professor in the Division of Maternal Fetal Medicine, Department of Obstetrics, Gynecology and Reproductive Sciences at the University of Maryland School of Medicine. She also serves as the Medical Director of The NEST, which provides centralized monitoring of birthing parents and newborns.
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