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Contains 3 Component(s)
This one hour webinar will explore the ways in which medication safety champions might gain a better understanding of how disparities in medication safety and medication-related outcomes exist for racial/ethnic minorities and other vulnerable populations. The webinar will focus on high-impact, achievable recommendations to improve health equity in medication safety in the hospital setting.
This one hour webinar will explore the ways in which medication safety champions might gain a better understanding of how disparities in medication safety and medication-related outcomes exist for racial/ethnic minorities and other vulnerable populations. The webinar will focus on high-impact, achievable recommendations to improve health equity in medication safety in the hospital setting.
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- Non-member - $45
- Member - Free!
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Contains 1 Component(s) Includes a Live In-Person Event on 05/19/2026 at 9:00 AM (EDT)
The three-day Lean Six Sigma Black Belt course gives Lean Six Sigma Green Belts the confidence to design and implement better processes by analyzing the data rather than the gutfeel. Lean Six Sigma Green Belts who have demonstrated their knowledge initiating and completing at least one project will gain further knowledge to lead efforts to reduce process variations and improve results.
Lean Six Sigma Black Belt gives Lean Six Sigma Green Belts the confidence to design and implement better processes by analyzing the data rather than the gutfeel. Lean Six Sigma Green Belts who have demonstrated their knowledge initiating and completing at least one project will gain further knowledge to lead efforts to reduce process variations and improve results.
Pre-Requisites to Registration - Prior to being able to register, the following must be submitted to programs@marylandpatientsafety.org.
- Submit proof of your Green Belt Certirfication to MPSC along with the project details below:
- Project charter
- Show Baseline Data, Benchmark or Target Data, Outcome and Process Metrics
- Show Bar or line graph with baseline data, last three months data to show the progress with trend line. Also draw the target line.
- Process Maps -Current and Future
- Gap Analysis – identify gaps and probable solution(s)
- Test of Changes / Pilot Runs in Bar Graphs / Line Graphs
- Implementation Plan
- Communication Plan
- Prepare a 40+ slide presentation to "Introduction to Lean Six Sigma"
This course has been submitted for nursing continuing education, and will award approximately 18 contact hours. Credit hours are subject to accreditation approval following content review.
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- Member - $999
- Non-member - $1,899
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- Submit proof of your Green Belt Certirfication to MPSC along with the project details below:
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Contains 1 Component(s) Includes a Live In-Person Event on 05/12/2026 at 9:00 AM (EDT)
The three-day Lean Six Sigma Green Belt course equips healthcare professionals with the essential tools and methodologies to improve patient care, reduce inefficiencies, and enhance operational performance. This course provides a comprehensive understanding of Lean and Six Sigma principles, focusing on data-driven decision making, process optimization, and waste reduction within healthcare settings. Participants will learn to identify areas for improvement, implement sustainable solutions, and lead quality improvement projects that drive measurable results. Through real-world case studies and hands-on exercises, healthcare professionals will gain the skills needed to enhance patient outcomes, streamline workflows, and foster a culture of continuous improvement in their organizations. This course has been submitted for nursing continuing education, and will award approximately 18 contact hours. Credit hours are subject to accreditation approval following content review.
The three-day Lean Six Sigma Green Belt course equips healthcare professionals with the essential tools and methodologies to improve patient care, reduce inefficiencies, and enhance operational performance. This course provides a comprehensive understanding of Lean and Six Sigma principles, focusing on data-driven decision making, process optimization, and waste reduction within healthcare settings. Participants will learn to identify areas for improvement, implement sustainable solutions, and lead quality improvement projects that drive measurable results. Through real-world case studies and hands-on exercises, healthcare professionals will gain the skills needed to enhance patient outcomes, streamline workflows, and foster a culture of continuous improvement in their organizations.
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- Member - $899
- Non-member - $1,599
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Contains 2 Component(s) Includes Multiple Live Events. The next is on 05/05/2026 at 9:00 AM (EDT)
The 1.5-day TeamSTEPPS Master Trainer Course equips healthcare professionals with the knowledge and skills to lead, implement, and sustain TeamSTEPPS principles within their organizations. This interactive training provides an in-depth understanding of evidence-based teamwork and communication strategies designed to enhance patient safety and improve team performance. Participants will learn how to effectively train others, facilitate team-based interventions, and drive culture change through practical exercises, case studies, and hands-on application of TeamSTEPPS tools. Upon completion, attendees will be prepared to serve as Master Trainers, capable of coaching teams, mitigating communication failures, and fostering a culture of collaboration and high reliability in healthcare settings. This course has been submitted for nursing continuing education, and will award approximately 8 contact hours. Credit hours are subject to accreditation approval following content review.
The 1.5-day TeamSTEPPS Master Trainer Course equips healthcare professionals with the knowledge and skills to lead, implement, and sustain TeamSTEPPS principles within their organizations. This interactive training provides an in-depth understanding of evidence-based teamwork and communication strategies designed to enhance patient safety and improve team performance. Participants will learn how to effectively train others, facilitate team-based interventions, and drive culture change through practical exercises, case studies, and hands-on application of TeamSTEPPS tools. Upon completion, attendees will be prepared to serve as Master Trainers, capable of coaching teams, mitigating communication failures, and fostering a culture of collaboration and high reliability in healthcare settings.
Registration Requirements
A full team of three individuals is required; partial teams will not be able to register. Registration requires the following information for each of your three or more team members: Name, Organization Name, Address, Phone, Email, Credentials, and position within the organization.
Pre-Work
The pre-work is designed to help you prepare for the Master Training course. Furthermore, responses from your team’s pre-work will provide the faculty with key insight as to the needs of the class. Completing the pre-work will not only help you garner more from the training but will also help the faculty leverage their resources and expertise to tailor the curriculum to your needs. It is appropriate for your team to work together on this assignment and have one person submit it on the team’s behalf. Instructions on how to upload your pre-work will be forthcoming.
Upon successful completion of the TeamSTEPPS® Master Training course, attendees will receive a Certificate of Completion
$i++ ?>Jacqueline Hartford
Program Manager
Maryland Patient Safety Center
Jacqueline Hartford, PharmD, BCPS, BCCCP, CPPS, is a patient safety leader at the Maryland Patient Safety Center, where she supports hospitals statewide in advancing medication safety and systems improvement. She brings extensive experience in high-acuity clinical settings and a strong commitment to collaborative learning and cross-institutional engagement.
Prior to joining MPSC, Jacqueline served as the Medication Safety Officer at LifeBridge Health and practiced for many years as an emergency department pharmacist. She earned her Doctor of Pharmacy from Midwestern University and completed post-graduate residency training in critical care. Board certified in pharmacotherapy and critical care pharmacy, and a Certified Professional in Patient Safety, Jacqueline is passionate about improving medication use processes and mentoring healthcare teams to enhance safe, effective care.
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- Member - $399
- Non-member - $899
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Contains 1 Component(s) Includes a Live Web Event on 04/21/2026 at 7:30 AM (EDT)
The Mid-Atlantic Patient Safety Conference 2026 is where patient safety is led, advanced, and transformed. Together, we are restoring the purpose of patient safety and charting a bold path for the future. Join us in forging the partnerships that will refocus and propel the field forward. This year’s theme, Partnering for Patient Safety Excellence, reflects a simple truth: patient safety will only improve when the people responsible for delivering, supporting, and shaping care work together with clarity and purpose. Please note: • Virtual registration is for a single individual only. • Screen sharing, rebroadcasting, or group viewing is not permitted. • CE credit is available only to the registered, paid participant. At the conference, hospital and system leaders, clinicians, patient and family partners, and industry contributors roll up their sleeves to examine what’s working, confront what isn’t, and build practical approaches they can put into action immediately. Participants will leave with concrete next steps, new partnerships, and a renewed sense of direction for the work ahead.
The Mid-Atlantic Patient Safety Conference 2026 is where patient safety is led, advanced, and transformed. Together, we are restoring the purpose of patient safety and charting a bold path for the future. Join us in forging the partnerships that will refocus and propel the field forward. This year’s theme, Partnering for Patient Safety Excellence, reflects a simple truth: patient safety will only improve when the people responsible for delivering, supporting, and shaping care work together with clarity and purpose.
At the conference, hospital and system leaders, clinicians, patient and family partners, and industry contributors roll up their sleeves to examine what’s working, confront what isn’t, and build practical approaches they can put into action immediately. Participants will leave with concrete next steps, new partnerships, and a renewed sense of direction for the work ahead.
What’s New in 2026
- Partnership Focus: Stronger collaboration across healthcare, industry, patients, and families.
- Expanded Recognition: Honoring outstanding partnerships through the Minogue Awards and additional distinctions.
- More Networking: Increased time for conversation, connection, and shared problem-solving.
- Strategic Preconference: A patient safety Impact Summit where a select cross-section of leaders and partners works through core safety challenges, with insights carried directly into the opening Keynote Panel.
Please note:
- Virtual registration is for a single individual only.
- Screen sharing, rebroadcasting, or group viewing is not permitted.
- CE credit is available only to the registered, paid participant.
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- Member - $129
- Non-member - $229
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Contains 1 Component(s) Includes a Live In-Person Event on 04/21/2026 at 7:30 AM (EDT)
The Mid-Atlantic Patient Safety Conference 2026 is where patient safety is led, advanced, and transformed. Together, we are restoring the purpose of patient safety and charting a bold path for the future. Join us in forging the partnerships that will refocus and propel the field forward. This year’s theme, Partnering for Patient Safety Excellence, reflects a simple truth: patient safety will only improve when the people responsible for delivering, supporting, and shaping care work together with clarity and purpose. At the conference, hospital and system leaders, clinicians, patient and family partners, and industry contributors roll up their sleeves to examine what’s working, confront what isn’t, and build practical approaches they can put into action immediately. Participants will leave with concrete next steps, new partnerships, and a renewed sense of direction for the work ahead.
The Mid-Atlantic Patient Safety Conference 2026 is where patient safety is led, advanced, and transformed. Together, we are restoring the purpose of patient safety and charting a bold path for the future. Join us in forging the partnerships that will refocus and propel the field forward. This year’s theme, Partnering for Patient Safety Excellence, reflects a simple truth: patient safety will only improve when the people responsible for delivering, supporting, and shaping care work together with clarity and purpose.
At the conference, hospital and system leaders, clinicians, patient and family partners, and industry contributors roll up their sleeves to examine what’s working, confront what isn’t, and build practical approaches they can put into action immediately. Participants will leave with concrete next steps, new partnerships, and a renewed sense of direction for the work ahead.
What’s New in 2026
- Partnership Focus: Stronger collaboration across healthcare, industry, patients, and families.
- Expanded Recognition: Honoring outstanding partnerships through the Minogue Awards and additional distinctions.
- More Networking: Increased time for conversation, connection, and shared problem-solving.
- Strategic Preconference: A patient safety Impact Summit where a select cross-section of leaders and partners works through core safety challenges, with insights carried directly into the opening Keynote Panel.
We are opening the doors to the Minogue Awards Reception! Click here to register.
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- Early bird pricing available!
- Member - $199
- Non-member - $499
- Regular Price after 02/16/2026 11:59 PM
- Member - $249
- Non-member - $549
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Contains 1 Component(s) Includes a Live In-Person Event on 04/20/2026 at 6:00 PM (EDT)
We’re opening the doors to the Minogue Awards Reception! Conference participants are invited to join us for an evening celebrating patient safety in the region, including the people, partnerships, and innovations that are shaping the future of patient safety in the Mid-Atlantic.
We’re opening the doors to the Minogue Awards Reception! Conference participants are invited to join us for an evening celebrating patient safety in the region, including the people, partnerships, and innovations that are shaping the future of patient safety in the Mid-Atlantic.
- Celebration of patient safety in the region, including the Minogue, Distinguished Achievement, and Circle of Honor awardees
- A signature, high-impact networking event
- Reception-style fare in an elegant setting
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- Member - $79
- Non-member - $179
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Contains 2 Component(s) Includes a Live In-Person Event on 03/17/2026 at 9:00 AM (EDT)
This course presents a high-level orientation to the breadth of human factors engineering and a selection of specific skills. Participants will gain exposure to core knowledge of the domain and given an opportunity to apply human factors tools, along with an orientation to how the concepts could be applied to healthcare and specifically patient safety initiatives.
This course presents a high-level orientation to the breadth of human factors engineering and a selection of specific skills. Participants will gain exposure to core knowledge of the domain and given an opportunity to apply human factors tools, along with an orientation to how the concepts could be applied to healthcare and specifically patient safety initiatives. Topics will cover human information processing, basic usability, the system engineering initiative for patient safety (SEIPS), and systems thinking with a focus on how they apply to patient safety work. In addition to the didactic lecture format, participants will actively engage in application and discussion in the use of the tools and frameworks presented to reinforce learning.
This course has been submitted for nursing continuing education, and will award approximately 5 contact hours. Credit hours are subject to accreditation approval following content review.
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- Member - $99
- Non-member - $499
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Contains 3 Component(s) Includes a Live In-Person Event on 03/12/2026 at 9:00 AM (EDT)
This in-person interactive training equips healthcare professionals with the knowledge and skills to apply Failure Modes and Effects Analysis (FMEA) to proactively identify and mitigate risks in clinical processes. Participants will explore the history, purpose, and proven applications of FMEA, including its role in driving patient safety and meeting compliance requirements. By the end of the session, participants will be ready to integrate FMEA into their organization’s safety and quality programs to maximize patient care outcomes.
This in-person interactive training equips healthcare professionals with the knowledge and skills to apply Failure Modes and Effects Analysis (FMEA) to proactively identify and mitigate risks in clinical processes. Participants will explore the history, purpose, and proven applications of FMEA, including its role in driving patient safety and meeting compliance requirements.
Through best practice frameworks, real-world case studies, and hands-on exercises, learners will:
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Understand the key drivers for using FMEA in healthcare.
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Identify the factors that contribute to a successful FMEA.
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Apply practical steps to prioritize risks and plan effective interventions.
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Strengthen communication and hand-off strategies to ensure process improvements are sustained.
By the end of the session, participants will be ready to integrate FMEA into their organization’s safety and quality programs to maximize patient care outcomes.
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- Member - Free!
- Non-member - $499
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Contains 2 Component(s) Includes a Live In-Person Event on 02/26/2026 at 8:30 AM (EST)
The Root Cause Analysis (RCA) course provides healthcare professionals with the knowledge and skills to systematically investigate and address the underlying causes of medical errors, adverse events, and process inefficiencies. This course covers proven RCA methodologies, including the use of tools like the Five Whys, Fishbone Diagrams, and Failure Mode and Effects Analysis (FMEA), to identify root causes and implement effective corrective actions. Through case studies and practical exercises, participants will learn how to enhance patient safety, improve clinical processes, and foster a culture of proactive problem-solving. By the end of the course, healthcare professionals will be equipped to lead RCA initiatives that drive meaningful and sustainable improvements in their organizations.
The Root Cause Analysis (RCA) course provides healthcare professionals with the knowledge and skills to systematically investigate and address the underlying causes of medical errors, adverse events, and process inefficiencies. This course covers proven RCA methodologies, including the use of tools like the Five Whys, Fishbone Diagrams, and Failure Mode and Effects Analysis (FMEA), to identify root causes and implement effective corrective actions. Through case studies and practical exercises, participants will learn how to enhance patient safety, improve clinical processes, and foster a culture of proactive problem-solving. By the end of the course, healthcare professionals will be equipped to lead RCA initiatives that drive meaningful and sustainable improvements in their organizations.
$i++ ?>Debra Illig
Vice President of Clinical Effectiveness and Patient Safety
Adventist HealthCare
Dr. Debra Illig is the Vice President of Clinical Effectiveness and Patient Safety for Adventist HealthCare. Adventist HealthCare, based in Gaithersburg, Maryland. Components of the health system include acute care, behavioral health, community integrated networks, home health, and rehab.
Throughout her career as a nurse executive, Dr. Illig has assumed leadership roles across the healthcare continuum. Her passion is hospice and palliative care.
Dr. Illig earned her Doctorate in Health Administration from National University. She also earned her MBA from Marymount University in Arlington, VA, and her BSN from Indiana University of PA. She is a black belt in lean/six sigma with multiple certifications in healthcare quality, patient safety, and legal nurse consulting.
As an equestrian, Dr. Illig resides in Maryland’s “horse country” with her husband and a menagerie of four-legged family members.
- Registration Closed. Maximum Number of Registrants reached.
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