Special Event! Advances in Patient Safety - The Case for Resiliency Engineering in Healthcare
- Registration Closed
In today’s complex healthcare environment, traditional safety models often fall short in addressing the real-time challenges clinicians face. This presentation explores the evolving field of Resiliency Engineering as a transformative lens for advancing patient safety. Drawing from safety science, systems thinking, and frontline care realities, we will examine how concepts such as guided adaptation, dynamic replanning, and graceful extensibility enable organizations to respond proactively to uncertainty and variability.
Participants will appreciate how resilient performance differs from rigid compliance, and learn how adaptive capacity—rather than standardization alone—can enhance safety at the sharp end of care. Through real-world examples and interdisciplinary insights, we will demonstrate how healthcare teams can navigate complexity and recover from potential errors, before they turn into failure and harm.
By the end of this session, participants will be able to:
- Appreciate the limitations of traditional safety models and the need for a shift toward Resiliency Engineering in healthcare.
- Define and distinguish core concepts such as graceful extensibility, guided adaptation, and dynamic replanning in the context of clinical work.
- Learn how frontline teams maintain safety through adaptive capacity in complex, time-pressured environments.
- Demonstrate the application of resiliency principles to improve systems design, situational awareness, and real-time decision-making.
Oren Guttman, MD, MBA
Vice President for Patient Safety & High Reliability | Jefferson Health Ed Asplundh Chief Patient Safety and Quality Officer | Jefferson Health Abington Professor of Anesthesiology & Peri-Operative Medicine Sidney Kimmel Medical College
Jefferson Health
Oren Guttman, MD, MBA serves as the Enterprise Vice President for Patient Safety & High Reliability at Jefferson Health, a 32-Hospital System serving PA and Southern NJ. He holds an endowed chair as the Edward Asplundh Chief Quality and Patient Safety Officer for Jefferson Health Abington, and is a clinically active Professor of Anesthesiology at Sidney Kimmel Medical College.
Dr. Guttman’s professional mission is to advance patient safety. He is published author with a national voice on embedding resiliency engineering and clinically informed human factors into clinical operations. His work as the chief architect of Jefferson Health’s Safety Management System won international recognition by the ECRI Safety Excellence Award in 2021, and serves as a foundational platform for the IHIs careOS operating system redesign work. His focus on preventative harm through the pandemic, reducing HAIs (CLABSIs) through resiliency engineering, was among the 3 case studies that earned Jefferson Health recognition by HIMSS with the Davies Award in 2022, and the HAP Safety Excellence Award in 2023. He is a member of the renowned Anesthesia Patient Safety Foundation (APSF) and has consults on applying safety science principles in healthcare for organizations such as the American Hospital Association (AHA), Institute for Healthcare Improvement (IHI), ECRI, the Agency for Healthcare Research and Quality (AHRQ), CMS, and others.
Dr. Guttman enjoys reading in his free time, with a particular interest in ancient Judeo-Christian literature (in Aramaic), neuroscience, tort law, and behavioral economics. When able, he loves to attend professional sporting events with his kids. He loves BBQing, and blending his own coffee. Cool Fact—Dr Guttman speaks 4 fairly fluently, and is working on his 5th.
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