Virtual TeamSTEPPS® Training Course for Healthcare Professionals

Includes a Live Web Event on 01/20/2026 at 12:00 PM (EST)

This is a 4-hour virtual TeamSTEPPS® training session designed to strengthen teamwork and communication among healthcare professionals. TeamSTEPPS (Team Strategies and Tools to Enhance Performance and Patient Safety) is an evidence-based framework developed by AHRQ and the Department of Defense. It is a nationally recognized program that supports clinical teams in optimizing performance and improving patient outcomes.

This condensed course is tailored to frontline clinicians, offering actionable strategies to improve coordination, reduce errors, and enhance team resilience in dynamic care environments.

Training Objectives

Participants will leave the course with the ability to:

Understand the essential components of effective team performance in healthcare.
Utilize core TeamSTEPPS communication tools (e.g., SBAR, Check-Back, Huddles) in real-time patient care.
Apply strategies for shared leadership, situational awareness, and mutual support.
Promote a culture of safety through improved interdisciplinary collaboration.

Adriane Burgess

Senior Director for Innovation in Quality and Patient Safety

Maryland Patient Safety Center

Dr. Adriane Burgess is a nationally recognized leader in maternal-child health and patient safety with over 25 years of nursing experience across diverse perinatal care settings. She holds multiple certifications in healthcare quality, education, and obstetric care, reflecting her deep expertise and commitment to excellence.

Currently serving as the Senior Director of Innovation in Patient Safety and Quality at the Maryland Patient Safety Center, Dr. Burgess leads interdisciplinary initiatives aimed at advancing safety, equity, and quality in perinatal care. She has authored numerous peer-reviewed articles on maternal-child health clinical quality and is a sought-after speaker at both local and national conferences.

Her leadership has driven award-winning quality improvement projects recognized by Safe Healthcare for Every Woman, AWHONN, and the U.S. Department of Health and Human Services. In 2023, Dr. Burgess was honored with AWHONN’s Award for Excellence in Leadership and inducted as a Fellow of the Association of Women’s Health, Obstetric and Neonatal Nurses (FAWHONN).

Dr. Burgess currently serves on the Board of Directors for AWHONN, the Medical Advisory Board for Count the Kicks, and the Editorial Advisory Board for MCN: The American Journal of Maternal Child Nursing. She remains deeply committed to improving outcomes for birthing people and their babies through innovation, collaboration, and evidence-based practice.

Jacqueline Hartford

Program Manager

Maryland Patient Safety Center

Jacqueline Hartford, PharmD, BCPS, BCCCP, CPPS, is a patient safety leader at the Maryland Patient Safety Center, where she supports hospitals statewide in advancing medication safety and systems improvement. She brings extensive experience in high-acuity clinical settings and a strong commitment to collaborative learning and cross-institutional engagement.

Prior to joining MPSC, Jacqueline served as the Medication Safety Officer at LifeBridge Health and practiced for many years as an emergency department pharmacist. She earned her Doctor of Pharmacy from Midwestern University and completed post-graduate residency training in critical care. Board certified in pharmacotherapy and critical care pharmacy, and a Certified Professional in Patient Safety, Jacqueline is passionate about improving medication use processes and mentoring healthcare teams to enhance safe, effective care.